Privacy Policy

Privacy Policy

This Privacy Policy describes our practices regarding the information we collect on this and our other websites, including any website on which it appears (collectively, the “Online Services”).

This Privacy Policy only applies to our Online Services and does not apply to information collected or received through other means. This Privacy Policy does not apply to services, websites or mobile apps offered by third parties, even if this site links to those services or third parties.

This website and our Online Services are not directed to minors under the age of 18. You should not use this website or our Online Services if you are under the age of 18.

1. Information We Collect

Information You Provide

Visitors may choose to interact with our Online Services in ways that require the collection of personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we may collect information that you provide when you:

• Register for an account;
• Communicate with us, such as to provide feedback, request support, or ask for additional information;
• Subscribe to chatrooms, register for training, or purchase goods or services;
• Use interactive or social networking features of our Online Services, including setting up a public profile, submitting content (such as comments, articles, links, or other items), or using our chat feature; or
• Otherwise interact with or use our Online Services.

Through these interactions we may collect or receive your name, address, and contact information such as email address. If you place an order, we will collect your payment details, such as payment card information.

In some cases, we may publicly display information about you, or display your information to other users or visitors of our Online Services. For example, if you send us a request (such as via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. In addition, we may post, publish, or otherwise publicly display or use content you post in our chat rooms or through our other social networking features, including for our own promotional or marketing purposes. If you create a profile in order to access our social networking features, your profile information may be displayed and made publicly available, including to other users or visitors. We may also aggregate information about you and combine it with information on other visitors or users of our Online Services. We may display this information publicly or provide it to others.

 

Automatically Collected Information

Like most website operators, we collect information of the sort that web browsers and servers typically make available, such as your IP address, your browser type, information regarding your internet service provider or the type of device you used to access this website, language preference, pages visited, and the date and time of each page request. Additionally, if you navigated from, or navigate to, other websites from our Online Services, we may collect the address of those websites.

Data Technologies

We may collect information about your activities on this site through the use of cookies, clear gifs or web beacons, local shared objects or Flash cookies, or through other identifiers or technologies, including similar technologies as they may evolve over time. We refer to these technologies collectively as Data Technologies. We use Data Technologies to help us identify and track visitors, their usage of our Online Services, and their website access preferences.

You may be able to restrict our use of certain Data Technologies, such as cookies, by modifying your browser settings. For example, your web browser may enable you to refuse cookies. By restricting our use of Data Technologies, certain features of our Online Services may not function properly.

Information from Other Sources

We may obtain information about you from third parties. This information may include information about your use of our Online Services, your use of other websites, your interests and preferences, and other information. For example, we may collect information about your browsing and usage history on this site. We may combine the information we obtain from third parties with information that we or our affiliates have collected about you. 

2. How We Use the Information We Collect or Receive

We and others acting on our behalf may use the information that we collect or receive about you to operate our business, including our Online Services. For example, we may:

• Deliver, administer, and improve the services, products and features that we provide to you and others;
• Perform research and analysis aimed at improving our products, services and technologies, and for marketing, financial, operational or other purposes;
• Display content and advertising that are customized to your interests and preferences;
• Comply with applicable laws or our policies;
• Prevent fraud, theft, or injury to you, us, or others;
• Contact you, including through telephone, fax, text, or chat; and
• Communicate with you about our Online Services, about products or services you’ve purchased, and additional products and services you may find of value.

If you create a profile in order to access our social networking features, your profile information may be displayed and made publicly available, including to other users or visitors. We may also aggregate information about you and combine it with information on other visitors or users of our Online Services.

With your prior permission, we may post, publish, or otherwise publicly display or use content you post in our chat rooms or through our other social networking features, including for our own promotional or marketing purposes.

 

3. How We Share Information

We may share with others the information that we collect or receive, including our employees, affiliates, contractors, and service providers.

Other parties may collect personally identifiable information about your online activities over time and across different websites when you use our site or online services. In addition, we may share information we have collected from you, including personal information, in connection with the sale or merger of our business or the transfer of our assets.

We may also use and share information, including with law enforcement or as required by law, in order to:

• Protect or defend our (and our affiliates’) interests, legal rights or property;
• Protect the rights, interests, safety and security of users of this and other websites and applications we make available;
• Protect the rights, interests, safety and security of members of the public;
• Combat fraud, theft, and or injury, or for risk management purposes; and
• Comply with prudent legal, data privacy, or data security practice as we may determine, or to comply with applicable law or legal process.

4. Accessing Your Information

If you are a registered user of our Online Services, you can review and update certain information associated with your account by logging in. If you create a profile for use of the social networking features we provide, you may access and update certain information associated with that profile by logging in using the ‘my account’ feature. In some cases, you may be able to edit content which you have posted by selecting the link to edit or modify that content; where available, this link will appear next to the editable content. Similarly, you may also remove content you post by choosing to delete rather than edit that content. Removing content in this manner will prevent other ordinary users of our Online Services from seeing that content. However, these removal procedures do not ensure complete or comprehensive removal of the content or information posted on our Online Services by you. 

5. Updates to this Privacy Policy

From time to time, we may change this Privacy Policy. We will post the revised version of our Privacy Policy here, so we suggest that you check here periodically for the most up-to-date version of our Privacy Policy. If we make changes to or update this Privacy Policy, we will revise the Effective Date at the top of this page.

6. How to contact us

If you have any questions regarding this Privacy Policy or any of the practices described in this Privacy Policy, you can contact us at: karl@thetwotraders.com or through one of the company’s website

7. Dispute Resolution

Any disputes regarding this Privacy Policy will be resolved by arbitration as set forth in section 12 of the Terms of Service

8. How can you verify your information?

You may check your information to verify, update, or correct it, and to have any information removed. If you created an account on our website, you can access and change your account profile yourself. You can ask to review any of the information we have retained, how we have used it, and to whom we have disclosed it at any time by contacting us at karl@thetwotraders.com. Subject to certain exemptions by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information and will be entitled to challenge the accuracy and completeness of the information and have it amended as appropriate. You may also ask us to change your preferences regarding how we use of disclose your information, or let us know that you do not wish to receive any further communication.